Why CRADAL exists

Walk into most construction businesses and there is a process running on paper. A whiteboard. A spreadsheet somebody built in 2016 that nobody understands. A folder of PDFs named final, final2, and final-actual-USE-THIS.

Here is the thing that still gets me after twenty years. Almost nobody who sells these businesses technology has ever offered to help with any of it. They will sell you licences. They will sell you a firewall. Nobody sits down and asks what you actually do all day.

So the paper operation stays, and everyone assumes that is just how construction works.

It is not. It is just that nobody bothered.

What we believe

You can subcontract the work of IT. You can never subcontract the duty.

If something goes wrong, if you lose a week of work or your bank details get changed on an invoice or the regulator asks you a question, "our IT company handles that" is not an answer. It is your business. It was always your business.

And here is the test. Ask whoever looks after your IT for the list. Every system, every account, and whose name is against it.

If that list does not exist, or it takes three weeks to put together, you do not have a provider. You have a phone number.

What we are actually doing

Construction already knows how to run this. You have a programme. You have a defect register. You have hold points, inspections, and a handover pack. You do not accept a subbie who cannot tell you what they did or when.

Nobody has translated any of that for IT.

That is the job. Take the disciplines a construction business already trusts, and point them at the one system in the business that has never had an inspector.

We call it the builder standard. Hold IT to the same standard you would hold any subcontractor to. Specified, scheduled, inspected, signed off.

What that means in practice

Every system has a name against it, and we can produce the list.

Everything we do leaves evidence you can point at, not a report you have to take on trust.

We tell you when we think you are wrong, including when it costs us the job.

We are small and we are narrow. Construction, South East Queensland. If you are not in that, we will tell you on the first call.