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Company Handbook

This handbook explains how we work at CRADAL. It's one of the most important things we've created to ensure consistency, transparency, and excellence in everything we do.

Version 1.0 • Last updated: 10/15/2025

How to Use This Handbook

We've designed this handbook to give you a comprehensive understanding of how CRADAL operates, our values, and our approach to delivering exceptional technical support. Whether you're a current or potential client, team member, or partner, this handbook will help you understand what makes us different.

Getting Started

We recommend starting with Chapter 1: Why does CRADAL exist? to understand our mission and vision, then exploring the chapters that are most relevant to your interests.

Ready to work with us?

Whether you're looking for exceptional technical support or want to join our world-class team, we'd love to hear from you.